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English translation (reference).This is a translation of the disclosure required under Japan’s Act on Specified Commercial Transactions. In the event of any discrepancy, the Japanese version is authoritative.
| Seller | noktone LLC (合同会社noktone) |
|---|---|
| English name | noktone.inc |
| Representative | Kentaro Nishiyama |
| Address | Kyoei Building 2F, 44 Suzaku Hozo-cho, Shimogyo-ku, Kyoto 600-8846, Japan (Kyoto Suzaku Studio AK-410) |
| Telephone | +81 75-313-3700 (Kyoto Suzaku Studio) |
| support@diotrans.app | |
| Hours | 9:00–17:00 (JST) |
| Prices | Your own storage: ¥980 per month (tax excluded) DioTrans storage: ¥1,980 per month (tax excluded) All prices in Japanese yen. See the Pricing page for details. |
| Consumption tax | Displayed prices exclude tax. Tax is added to the billed amount automatically by Stripe according to the rate applicable at the time of billing. |
| Payment method and timing | Credit card payment via Stripe. Monthly in advance, charged on the same day each month starting from the plan registration date (contract date). |
| Service availability | The service is scheduled to start on October 1, 2026. After launch, it is available online once payment and registration are complete. |
| Cancellation and refunds | You can cancel at any time from the customer portal. After cancellation, no further automatic renewal occurs from the next billing date, and you can use the service until the end of the current billing period. Mid-period cancellations are not refunded. See the Billing, cancellation and refunds policy for details. |
| Operating environment | A supported browser with HTTPS connectivity. Details are provided in the manual. |